Appliance repair FAQs
Straight answers about pricing, booking, brands and how the $75 diagnostic works.
- 4.9 from 334 Google reviews
- $75 diagnostic visit
- Same-day service available
- 90-day labor warranty
- Licensed and insured
Straight answers to the questions customers ask us most. If yours is not here, call 571-477-4482 and talk to the team.
Pricing, booking and service
How much does appliance repair cost?
Every job starts with a $75 diagnostic visit. The technician finds the exact problem and quotes the full repair price before any work begins — you approve it first, so there are no surprises.
Do you charge by the hour?
No. After the $75 diagnostic, your repair is quoted as one clear price for the job, approved by you before we start.
Do you offer same-day service?
Yes — same-day appointments are available across Northern Virginia depending on the day's schedule. Call 571-477-4482 early for the best availability.
Which appliances do you repair?
Refrigerators, freezers, ice makers, washing machines, dryers, dishwashers, ovens, ranges, and microwaves. Garbage disposal service may be available — call to confirm.
Which brands do you service?
All major brands including Whirlpool, Maytag, KitchenAid, GE, Samsung, LG, Frigidaire, Electrolux, Bosch, Amana, Kenmore, Hotpoint, Sub-Zero, Viking, Thermador, Wolf, Miele, and JennAir. We are an independent local company, not factory-authorized by these brands.
What areas do you serve?
34 communities across Northern Virginia: Woodbridge, Dale City, Lake Ridge, Dumfries, Triangle, Manassas, Bristow, Gainesville, Haymarket, Stafford, Fredericksburg, Ruby, Spotsylvania, Fairfax, Fairfax Station, Springfield, Lorton, Burke, Centreville, Chantilly, Herndon, Reston, Vienna, Oakton, McLean, Sterling, Ashburn, Leesburg, Arlington, Alexandria, Falls Church, Great Falls, Annandale, and Tysons.
Should I repair or replace my appliance?
If the repair costs far less than replacement and the appliance is otherwise sound, repair usually wins. After the diagnostic we will tell you honestly if replacement makes more sense.
What if my appliance cannot be fixed?
Then you have paid only the $75 diagnostic, and you will know exactly what failed and why — so any replacement decision is an informed one.
How do I book?
Call 571-477-4482 or use the booking form anywhere on this site. Tell us the appliance, the brand if you know it, and what it is doing — we confirm your appointment from there.
What are your service policies and warranty terms?
We back every repair with a 90-day labor warranty, and we are licensed and insured. Parts coverage varies by part — call 571-477-4482 and we will explain exactly how we stand behind your specific repair before you book. No fine-print surprises.
Is the $75 diagnostic fee separate from the repair price?
No. The $75 is the diagnostic (service call) fee for finding the exact problem. If you go ahead with the repair, the $75 is applied toward the repair — it is credited against the total, so you don't pay it on top. If you decide not to repair, you pay only the $75. Typical repairs run $150–$300 in total, and the technician quotes the full price before any work begins, so you approve it first.
What happens during the diagnostic visit?
The technician checks your appliance, finds the exact problem, and explains your options in plain language. You get the full repair price before any repair work starts, and nothing is fixed without your approval. If you go ahead with the repair, the $75 diagnostic fee is applied toward the repair total — it is credited, so you don't pay it on top. If you decide not to repair, you pay only the $75.
Can my appliance be fixed on the first visit?
Often, yes — if the problem is found and the repair can be done with the parts on hand, the technician will fix it during the same visit. If a part needs to be ordered, the technician will explain that during the visit and tell you what happens next.
What should I have ready when I book?
Tell us the appliance, the brand, and the model if you know it, plus what the appliance is doing wrong. You can book by calling (571) 477-4482 — we're open Mon–Fri 8 AM–6 PM and Sat 8 AM–5 PM, closed Sundays — or use the booking form on appliancerepairnearme.us. Appliance Solutions has served Woodbridge and Northern Virginia for 11+ years and holds 4.9 stars from 334 Google reviews.